Shipping Policy

At BOOMBER, we are committed to making your shopping experience smooth, transparent, and reliable. This Shipping Policy explains how your orders are processed, shipped, tracked, and delivered.

By placing an order on the BOOMBER website, you acknowledge and agree to the terms of this Shipping Policy.

1. Order Processing

Once your order is successfully placed and payment is confirmed, BOOMBER will begin processing your order.

Orders are generally processed within 24–48 working hours, excluding Sundays and public holidays.

Order processing includes:

Payment verification.
Order confirmation.
Product quality check.
Packaging.
Preparation for dispatch.

Processing time is separate from the actual shipping and delivery time.

During sale periods, product launches, festive seasons, or periods of unusually high order volume, processing may take longer than usual.

2. Order Confirmation

After successfully placing an order, you will receive an order confirmation through the contact information provided during checkout.

The confirmation may include:

Order number.
Products ordered.
Order value.
Shipping address.
Payment information/status.

BOOMBER reserves the right to cancel an order in cases such as payment failure, product unavailability, suspicious activity, incorrect pricing, or other circumstances that may prevent us from fulfilling the order.

If an order is cancelled after payment has been successfully received, the applicable refund will be processed according to our Refund & Exchange Policy.

3. Shipping & Delivery

BOOMBER ships orders through third-party logistics and courier partners.

Once your order has been dispatched, you will receive shipping confirmation and tracking information where available.

Delivery timelines may vary depending on:

Delivery location.
PIN code/serviceability.
Courier availability.
Weather conditions.
Public holidays.
High-demand periods.
Unforeseen logistical circumstances.

Any delivery timeline displayed on the website is an estimated timeframe and not a guaranteed delivery date.

4. Estimated Delivery Time

For domestic orders within India, delivery generally takes approximately 3–7 working days after dispatch, depending on the destination and courier serviceability.

Remote or difficult-to-service locations may require additional delivery time.

The delivery estimate does not include the initial order-processing period of 24–48 working hours.

During sales, launches, festive periods, or other high-volume periods, delivery may take longer than the usual estimated timeframe.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on:

Delivery location.
Order value.
Shipment weight.
Courier/service selected.

BOOMBER reserves the right to modify shipping charges from time to time. Any updated charges will not affect orders that have already been successfully placed and confirmed.

6. Shipping Tracking

Once your order has been dispatched, BOOMBER may provide you with:

Courier partner details.
Tracking number.
Shipment tracking link.

Customers are responsible for using the tracking information provided to monitor the status of their shipment.

If the tracking information shows an unusual delay or issue, you may contact BOOMBER Customer Support for assistance.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

This may include:

Full name.
House/Flat number.
Building/Society name.
Street/Area.
City.
State.
PIN code.
Correct mobile number.

BOOMBER will not be responsible for delivery delays or failed deliveries caused by an incorrect, incomplete, or inaccessible address provided by the customer.

If you need to change your shipping address, please contact us as soon as possible. Address changes may not be possible once the order has been processed or dispatched.

8. Failed Delivery & RTO

If a delivery cannot be completed because of:

Incorrect or incomplete address.
Customer unavailable.
Customer refusing delivery.
Customer not responding to delivery attempts.
Incorrect contact information.
Other circumstances attributable to the customer.

the shipment may be returned to BOOMBER as Return to Origin (RTO).

In such cases, any applicable shipping or re-shipping charges may be deducted from the refund or may be payable by the customer before the order is re-dispatched.

Re-dispatch of an RTO order may be subject to additional shipping charges.

9. Damaged or Tampered Package

Customers are advised to check the package at the time of delivery.

If you receive a package that appears to be:

Opened.
Tampered with.
Severely damaged.
Missing products.

please contact BOOMBER Customer Support as soon as possible, preferably within 48 hours of delivery.

You may be required to provide photographs and/or an unboxing video showing the package, shipping label, packaging, and product received.

This information may be required to investigate the issue with the relevant courier partner.

10. Lost or Delayed Shipments

Although BOOMBER works with logistics partners to ensure reliable delivery, shipments may occasionally experience delays, loss, or other transit-related issues.

If your tracking information indicates that a shipment has been significantly delayed, lost, or incorrectly marked as delivered, please contact BOOMBER Customer Support.

We may coordinate with the relevant courier partner to investigate the shipment and determine the appropriate resolution.

Any resolution will be handled in accordance with applicable law and BOOMBER's policies.

11. International Shipping

If BOOMBER offers international shipping, delivery availability and charges will depend on the destination country and courier serviceability.

International customers may be responsible for:

Customs duties.
Import taxes.
Local taxes.
Customs clearance charges.
Other charges imposed by the destination country.

These charges are generally the responsibility of the customer unless otherwise stated at checkout.

International delivery timelines may vary significantly due to customs clearance, local regulations, and courier operations.

12. Shipping During Sales & Product Launches

During major sales, product launches, festive periods, or high-demand campaigns, BOOMBER may experience increased order volumes.

As a result:

Order processing may take longer.
Dispatch may be delayed.
Courier delivery may take additional time.

We appreciate your patience during such periods and will make reasonable efforts to process and dispatch orders as quickly as possible.

13. Cancellation Before Dispatch

Customers may request cancellation before their order has been processed or dispatched.

Once an order has been processed, packed, or handed over to the courier, cancellation may no longer be possible.

To request a cancellation, customers should contact BOOMBER Customer Support as soon as possible after placing the order.

14. Shipping & Refunds

Shipping charges are generally non-refundable unless the issue occurred due to an error attributable to BOOMBER, such as:

Incorrect product being dispatched.
Verified manufacturing defect.
Other circumstances where a refund is required under applicable law or BOOMBER's Refund & Exchange Policy.

For complete information regarding refunds and exchanges, please refer to our Refund & Exchange Policy.

15. Third-Party Courier Partners

BOOMBER uses independent third-party logistics and courier partners to deliver customer orders.

While we carefully work with logistics partners to provide reliable delivery, delivery timelines and courier operations may be affected by circumstances outside BOOMBER's direct control.

These may include:

Weather conditions.
Natural disasters.
Transportation disruptions.
Strikes.
Government restrictions.
Public emergencies.
Courier operational issues.
Incorrect customer information.

BOOMBER will make reasonable efforts to assist customers with delivery-related concerns.

16. Force Majeure

BOOMBER will not be responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters.
Floods.
Earthquakes.
Fires.
War.
Civil unrest.
Government restrictions.
Strikes.
Pandemics or public emergencies.
Transportation disruptions.
Major courier disruptions.
Technical failures.
Other unforeseen events.

In such circumstances, delivery timelines may be extended until normal operations resume.

17. Customer Support

If you have any questions regarding your order, shipment, tracking, or delivery, please contact BOOMBER Customer Support through the contact details provided on our website.

When contacting us, please provide your Order ID so that we can assist you efficiently.